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How 
to 
Create 
a 
Technology 
Strategy 
That 
Actually 
Works.

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By Brandon PetersonBrandon Peterson

Published June 18th, 2024

Technology is the driving force behind innovation, productivity, and staying competitive in today’s business world. But it comes with its own set of challenges, including cybersecurity risks, disruption, and constant change. Every business needs a technology strategy that aligns with its vision and sets the direction for the next five years.

A technology strategy is more than just a plan; it guides how your business will use technology to achieve its goals, outlining how to manage technology resources, processes, and capabilities. But it also answers tough questions:

  • What technology do you need now and in the future?
  • What technology trends will impact your industry?
  • What strengths and weaknesses exist in your current technology?
  • How will you measure success?

It’s not a one-time thing. A technology strategy should evolve with the business landscape and reflect real-time results. Let’s break down how you can build a technology strategy that lasts.

1. Assess.

Start with a deep dive into your current technology landscape. What gaps and opportunities are you missing?

  • Technology Needs: What do your stakeholders—customers, employees, and competitors—expect? Which technology opportunities can give you an edge?
  • Technology Trends + Developments: What’s shaping your industry, and how can you capitalize on it?
  • Technology Strengths + Weaknesses: What technology do you already have, and how well is it working? What are your technology gaps?
  • Technology Goals + Objectives: How do your technology goals align with your overall business vision? Define measurable KPIs and metrics to track.

This assessment should use tools like SWOT, PESTEL analysis, and industry reports to form a clear picture of your technology status and future needs. Gathering input from internal and external stakeholders will provide a well-rounded view of your technology landscape.

2. Plan.

Now that you know what’s working and what isn’t, it’s time to make a plan. This is where you get granular.

  • Technology Vision + Mission: What does the ideal technology environment look like in five years? How does it support your business goals?
  • Technology Initiatives + Projects: What specific technology actions will take you there? How will you prioritize and execute them?
  • Technology Roadmap + Timeline: When will initiatives be executed? How do they fit into the overall business timeline?
  • Technology Budget + Resources: What financial and human resources do you need? How do you measure ROI on these investments?
  • Technology Governance + Management: Who’s accountable? What processes ensure quality, compliance, and sustainability?

Use tools like project management software, scenario planning, and risk management to put it all in motion. Make sure to integrate technology goals into broader business initiatives to ensure alignment across departments.

3. Implement.

Planning is useless if you don’t execute. Here’s where the rubber meets the road.

  • Technology Delivery + Deployment: How will you roll out technology solutions, and how will you ensure quality and security?
  • Technology Adoption + Change Management: How will you get your people on board? How will you manage resistance and communicate the value of technology?
  • Technology Evaluation + Improvement: How will you assess the performance of your technology once deployed? What feedback loops are in place?

Agile, DevOps, and continuous improvement processes will keep the implementation on track and optimized. Technology adoption is often the hardest part, so ensure your team is prepared for the shift by offering training, support, and clear communication about the benefits of new technology.

4. Evaluate.

Once your technology strategy is in motion, it’s time to check its performance.

  • Technology Performance Review: Are your goals being met? Is the technology supporting business objectives and delivering value?
  • Technology Strategy Update: What changes need to be made based on performance, industry trends, or new technology opportunities? How do you refine the strategy to stay ahead?

Regular evaluations will ensure you’re adapting to the rapidly changing technology landscape. Look for gaps and weaknesses that may arise as new challenges appear, and ensure your technology strategy evolves to address them.

Get Started.

Building a technology strategy is no small task, but it’s essential for ensuring your business stays ahead. By following these steps—assess, plan, implement, and evaluate—you’ll create a technology strategy that isn’t just a document, but a living guide to success.

It’s a continuous process, not something you do once and forget about. Regularly review and adapt your strategy based on the feedback you gather from your technology initiatives and industry shifts. By keeping your technology strategy agile and aligned with business goals, you’ll ensure that your technology drives innovation, efficiency, and competitiveness.

Need help? Our team is ready to help you navigate the process. Reach out to us at contact@sitetechnology.com to get started on your next steps with technology adoption.