Overview.
Our co-managed IT services are based on collaboration and flexibility. We work with your IT team to understand your goals, needs, and challenges, and then tailor our services to fit your requirements. We can handle specific tasks or projects, or provide ongoing support and management for your systems and applications. We can also offer strategic advice and direction, as well as training and coaching for your staff. Our co-managed IT services are designed to enhance your internal IT capabilities, not replace them.
Benefits of Co-Managed IT Services.
Cost-Effectiveness.
Save money by only paying for the services you need, when you need them. Avoid the costs of hiring, training, and retaining additional IT staff, or purchasing, maintaining, and upgrading your hardware and software.
Access to Expertise.
Tap into the knowledge and skills of a variety of professionals, without having to recruit and manage them. Benefit from the best practices, tools, and technologies that experts use to manage your systems and applications.
Scalability and Growth.
Scale up or down according to your changing business needs and demands, ranging from project-based to fully co-managed solutions. You can also choose from a variety of service options to customize to your needs.
Increased Reliability.
Ensure the availability and performance of your systems and applications, with proactive monitoring and management. Co-managed solutions provide active monitoring, as well as backup and recovery options, to protect your data and minimize the risk of data loss or downtime.
Security and Compliance.
Cyber threats are always changing, so we are too. We monitor, test and improve our systems every day. We also work with your IT team to ensure your systems are secure and compliant with industry standards and regulations.
What does it include?
- Unlimited, 24/7 IT Support: Round-the-clock assistance to resolve any issues, right when you need it.
- Strategic CIO Services: Quarterly strategic planning and road-mapping to ensure your business is always moving ahead.
- Network Monitoring: Continuous monitoring of your network to identify and fix problems before they impact your business.
- Data Backup and Recovery: Regular data backups and efficient recovery solutions to protect your information.
- Cybersecurity: Security measures to safeguard your systems from cyber threats and data breaches.
- Software Management: Installation, updates, and management of core software to ensure everything runs smoothly.
- Hardware Management: Maintenance and support for all your hardware needs, including servers, desktops, and mobile devices.
- Mobile Device Management: Secure and manage your business's mobile devices and ensure they comply with company policies.
- Vendor Management: Handling communications and relationships with IT vendors to streamline services and support.
- System Updates and Patch Management: Regular updates and patches to keep your systems secure and up-to-date.
- Disaster Recovery Planning: Creating and implementing plans to ensure business continuity in case of an IT disaster.
- Help Desk Services: On-demand support for troubleshooting and resolving everyday IT issues.
- IT Asset Management: Tracking and managing your IT assets to optimize their use and lifespan.
- VoIP Services: Setup and management of Voice over IP phone systems for improved communication.
Other Services.
IT Audit.
We analyze your current IT environment, and identify your needs, challenges, and opportunities for improvement. We provide you with a detailed report and recommendations on how your business can improve your IT operations, and a roadmap to help you get there.
Cloud Migration.
We help you migrate your IT systems and applications from your legacy or on-premise environment to the cloud. We ensure a smooth and seamless transition, with minimal disruption and downtime. This can also include custom setup and configuration of your IT infrastructure and applications, according to your specifications and requirements.
Cybersecurity Audit.
We’ll assess your current level of protection, identify weaknesses and vulnerabilities, and then provide a comprehensive implementation plan to secure your business and protect your critical assets.